Hong Kong servicedoffice FAQs

No. MAXSPACE ADVISORY LIMITED, trading as My Office Asia, is not licensed as an estate agent under Hong Kong's Estate Agents Ordinance. MOA provides information, comparison and introduction support for flexible workspace supplied directly by workspace operators.

Our standard service is limited to flexible workspace offered under an operator licence, membership or service agreement rather than a conventional property lease. We do not act as an estate agent for either party or provide estate agency, legal, tax or regulatory advice. Availability, pricing and contractual terms are confirmed by the operator, and the customer contracts directly with that operator.

If a requirement involves a conventional lease or another interest in land, the customer should engage a licensed Hong Kong estate agent and obtain independent legal advice.

We start with your team size, preferred districts, budget, move-in timing and workspace requirements. We then identify relevant buildings and operators, confirm which options fit the brief and organise the information into a comparable shortlist.

MOA coordinates and attends relevant viewings, compares operator proposals and progresses commercial questions on the preferred options. The operator remains responsible for confirming the exact workspace, availability, price, services and contractual terms, and the customer contracts directly with that operator. MOA can also remain involved for a later renewal, expansion or relocation.

The most useful starting points are your current and expected team size, hybrid attendance pattern, target move-in date, preferred districts, approximate monthly budget and required office type. Mention any non-negotiables such as meeting rooms, 24-hour access, a registered address, dedicated internet, privacy requirements or room for expansion.

You do not need to know the exact building or operator. A clear business requirement is more useful than a long list of centres you have already found online.

Clients are not charged a separate advisory fee for MOA's standard flexible-workspace search. When an introduction results in a completed operator agreement, the selected operator pays MOA a referral fee under its commercial arrangement with MOA.

The operator controls its own pricing and contract terms. We compare the complete operator proposal rather than claiming that every rate will automatically match or beat a direct quote. Any separate paid work outside the standard search would be agreed before it begins.

During Hong Kong business hours, the initial reply is usually within two hours, particularly on WhatsApp. This is a working target rather than a guaranteed response time.

A reliable shortlist follows after the brief is understood and the relevant operators have confirmed current availability. Larger requirements, bespoke layouts and regulated uses may require additional checks.

No. The catalogue is built from information supplied by operators and other verified source materials, but it is not a live booking system. Offices can be reserved, released or repriced between updates.

Before an option is treated as available for your search, we check it with the operator against your team size, timing and required configuration. The website is a useful starting point, while the operator-confirmed shortlist is the current decision document.

An operator's stated desk or billable capacity can describe the maximum number of workstations and access cards supported by the office. Comfortable capacity may be lower when the team needs wider desk spacing, manager cabins, meeting rooms, storage or breakout space.

‘Capacity on request’ means a reliable public range has not been supplied or the space can be configured in more than one way; it does not mean the office is unavailable. Tell us your actual team and layout needs so the operator can confirm a suitable configuration.

Some operators do not publish a starting price, and some offices are priced only after the exact room, capacity and term are known. In those cases we leave the price undisclosed rather than estimate it.

A pricing-on-request listing can still be shortlisted. The current quote simply needs to come directly from the operator before comparison.

We use location-specific, operator-approved materials when they are supplied. Where an operator has not yet provided centre photography, the page may use clearly managed temporary brand imagery until the correct assets become available.

Descriptions are adapted so building facts and operator services are not duplicated or mixed together. When an operator supplies an update, the relevant listing, price note or availability status is reviewed and amended.

Published pricing is attached to a specific workspace product rather than to the building as a whole. Where a private-office range is shown, it is an indicative per-desk monthly range based on current operator-supplied pricing, such as internal and external office rates. Hot-desk, coworking and dedicated-desk products show a fixed monthly price where the operator has supplied one.

Published figures are budgeting guides, not guaranteed quotes. The final amount depends on the exact office, capacity, start date, commitment term, included services and current availability. The applicable pricing unit and verification date are shown where available.

Compare the total monthly cost, deposit, commitment term, notice provisions and any one-off charges. Then compare what is actually included: meeting-room credits, internet, printing, access hours, reception, mail handling, cleaning, furniture and any fit-out work.

Two offices with the same advertised price can have materially different effective costs. We organise proposals around the same headings so those differences are visible before you choose.

Serviced offices commonly include a furnished private workspace and access to shared facilities, but the package is operator-specific. Internet, reception, utilities, cleaning, meeting rooms, printing, refreshments and 24-hour access may be included, limited by credits or charged separately.

Always rely on the written proposal for the exact centre. We do not treat a service as included merely because another location from the same operator offers it.

Some proposals have room for negotiation, particularly when the team size, start date and commitment term give the operator commercial certainty. Depending on the option, the discussion may cover price, deposit, meeting-room credits, fit-out, expansion space or the timing of payments.

No concession is universal. The strongest approach is to compare current, genuinely suitable alternatives and negotiate the complete package rather than assume a standard discount percentage.

A serviced office is a ready-to-use workspace operated as part of a managed business centre. The operator typically provides the physical office, shared facilities and a service package under one agreement, allowing a team to move in without arranging a conventional fit-out and multiple building suppliers.

The exact room, privacy level, access and inclusions vary by centre, so ‘serviced’ describes the operating model rather than one standard product specification.

A private office describes the workspace itself: an enclosed room reserved for one team. A serviced office describes the broader managed arrangement in which that room is provided.

Many serviced-office listings are therefore private offices. The useful comparison is not the label alone, but whether the room is lockable, how it is configured and which shared services come with it.

Coworking suits individuals and small teams that value flexibility, shared working areas and a lower entry cost. A private office is usually more appropriate when calls, confidential work, team identity or controlled access matter.

Some centres combine both, allowing a team to take a private room while using shared lounges and meeting facilities. The right choice depends on how the team works, not only the number of desks.

Yes, but larger requirements may be handled as a dedicated suite, connected rooms, a full floor or a managed office built around the brief. Lead times, pricing and fit-out responsibilities differ from a standard ready-to-use office.

For a larger or growing team, include expected headcount, privacy requirements, meeting rooms, branding and expansion plans at the start so operators can propose the right format.

Start with the journeys that happen most often: where the team lives, where clients are based and which transport links visitors will use. Then consider the value of the address, the range of buildings and the budget available for the actual workspace.

Central, Wan Chai and Causeway Bay each have dedicated comparison pages on this site. Other districts remain available through the office search while the catalogue grows.

Central has the strongest concentration of established financial and professional-services addresses. Admiralty provides direct access to Central, government offices and the Pacific Place corridor. Wan Chai has a broader mix of buildings and can offer alternatives at different price points.

The better district depends on the exact building and route your team needs. Compare real centre options side by side rather than assuming every Central office is more suitable than every Wan Chai or Admiralty office.

Causeway Bay combines offices with extensive retail, hospitality and transport connections. Tsim Sha Tsui and West Kowloon can suit teams serving Kowloon, mainland-connected travel routes or clients on both sides of the harbour. Quarry Bay and Kowloon East may work well when modern building stock and team commute matter more than a Central address.

Inventory varies by team size, so district choice should follow a current shortlist rather than a fixed ranking.

Both affect the experience in different ways. The building determines the address, transport, arrival experience and many physical facilities. The operator controls the workspace layout, reception, meeting-room system, service package and commercial agreement.

Two operators in the same building can therefore offer different products, while the same operator can feel different across two buildings. A useful comparison evaluates the building and operator together.

There is no single best operator for every brief. Global networks, premium serviced-office providers and independent operators differ in building coverage, workspace style, service model, flexibility and price.

We compare the centres that meet your requirement, including the exact office and written proposal. Brand reputation is useful context, but it should not replace checking the location, room, team experience and terms you will actually receive.

Yes. A smaller operator may offer a strong local team, a distinctive centre or better fit for a particular building and budget. A larger network may be more useful when you need multiple locations, consistent systems or access in other cities.

For either type, review the centre itself, support arrangements, agreement and current availability. Operator size alone does not determine quality.

Check the exact room rather than only the show suite. Look at natural light, noise, privacy, usable desk layout, air-conditioning hours, access, meeting-room availability, phone booths, pantry facilities and the route from the MTR or building entrance.

Ask the operator to confirm which items in the proposal apply to that room and whether any photos, floor plans or fit-out examples are illustrative rather than exact.

Yes. MOA can remain a point of contact for move-in coordination and later renewals, expansions or relocations. We can review the updated requirement, compare alternatives and progress the relevant operator questions.

Most operators do not pay a new referral fee for a straightforward renewal, but MOA can still support the client through that decision.

Flexible workspace is often documented through a licence, membership or service agreement rather than a conventional office lease. The document name and legal structure depend on the operator and product.

My Office Asia can help compare the commercial points and identify questions for the operator, but does not provide estate agency or legal advice. Read the actual agreement for the rights, services and restrictions that apply, and use a qualified Hong Kong adviser for legal, tax or regulatory questions.

Both vary by operator, office and company profile. Short memberships may be available for coworking, while private suites and bespoke spaces commonly require a longer commitment. Deposit requirements are set in the written proposal and may differ for a new company, larger office or customised arrangement.

Ask for the full payment schedule before comparing options so the deposit and any upfront charges are considered alongside the monthly price.

Check the notice deadline, whether the agreement renews automatically and whether the price can increase at renewal or through annual indexation. Missing a notice deadline can limit your options even when the original term is ending.

Break options and expansion rights are not automatic. If either matters, record it clearly in the agreement or proposal rather than relying on an expectation that the operator will release you early or hold an adjacent room.

A furnished office can sometimes be occupied soon after the agreement, payment, access setup and any required checks are complete. A customised suite, network installation, branding or furniture changes will extend the timetable.

Tell the operator which items must be ready on day one and obtain a written handover date. Availability of a room does not necessarily mean every requested service is immediately operational.

Many operators offer registered-address or mail-handling services, but availability and charges depend on the product and centre. A coworking membership may have different address rights from a private office.

Confirm the service in writing before using the address for company, banking or official correspondence. My Office Asia can ask the operator, but the operator and your corporate-services adviser should confirm suitability for your circumstances.

Potentially, but the firm and its legal or compliance advisers must define the premises requirements for its specific licence, activities, records and controls. The suitability of an exact workspace cannot be established from a listing, operator brand or general amenity list.

MOA can source options against a premises brief already approved by the firm and pass property and technical questions to the operator. The operator provides information about the room, access, services and agreement, while the firm and its advisers remain responsible for the compliance assessment and any regulatory application or notification.

No. My Office Asia focuses on office search and operator coordination. Company incorporation, accounting, immigration and visa work should be handled by appropriately qualified service providers.

If these workstreams affect your move-in date or address requirement, mention them during the brief so the office search can be coordinated around the relevant dependencies.

Ask how the centre controls physical access, visitors, keys or access cards, shared networks, printing, confidential waste and entry to meeting rooms. If your team handles sensitive information, confirm whether you need a private network, dedicated connection, lockable storage or additional access controls.

The operator provides part of the physical and technical environment, but your organisation remains responsible for its own legal obligations, devices, accounts, permissions and data-handling procedures.